At Rahul Tour and Travels, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
When you use our website to book a taxi, submit a contact form, or sign up for our newsletter, we may collect the following information:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Date and time of travel
- Type of vehicle selected
- IP address and browser information (collected via cookies)
We collect only the information necessary to fulfill your booking request and to enhance your experience on our website.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and confirm your taxi bookings
- To contact you regarding your inquiries or reservations
- To send booking confirmations, updates, and promotional offers (with your consent)
- To improve our website functionality and user experience
- To comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to personalize content and ads, to provide social media features, and to analyze our traffic. Cookies help us improve user experience by remembering your preferences and repeat visits. You can control or delete cookies through your browser settings.
4. Sharing of Information
We may share your information with:
- Our internal team members to fulfill your booking
- Trusted third-party service providers (such as payment processors or SMS/email service providers), strictly for operational purposes
- Legal authorities if required by law or to protect our legal rights
We ensure that all third-party providers adhere to confidentiality and data protection agreements.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal data. These include encrypted connections (SSL), secure servers, and limited access to your information. However, no online data transmission can be guaranteed as 100% secure.
6. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction or deletion of your data
- Withdraw consent to marketing communications
- Lodge a complaint with a data protection authority (if applicable)
To exercise any of the above rights, you may contact us at [insert email].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies individually.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage users to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: info@rahultourtravels.com
Phone: +91 8427806546
Address: Shop no.2, Majitha Rd, Rishi Colony, Amritsar, Punjab 143001
